Refund policy
We want you to love every purchase from Violet & Hawthorn. If something isn't quite right, we're here to help.
Returns or exchanges are accepted within 7 days of delivery.
To be eligible for a return or exchange, items must be:
• Unworn
• Unwashed
• In their original condition
• Free from stains, odors, or pet hair
Customers are responsible for return shipping costs unless the item arrives damaged or there is an error with your order. Original shipping charges are non-refundable.
If your order arrives damaged or you've received the wrong item, please contact me within 7 days of delivery so I can make it right.
If you have any questions before placing your order or need help with a return, please don't hesitate to reach out.
I'm always happy to help.
