FAQ's

How do I care for my products?

We recommend washing all items in cold water with like colors on a gentle cycle. Tumble dry on low or hang dry to keep fabric at its best. If needed, you can iron on a low setting.

Where is Violet & Hawthorn located?

        All items are handmade by me in Bend Oregon.

 How long until my order ships?

Within 10 business days. Please keep in mind that all items are made to order. I will work as quickly and efficiently as I can while still maintaining a high level of quality.

                *Please allow for delays during holiday seasons*

                *All items are shipped first class shipping through USPS*

 Do you take custom orders?

       I may be able to fulfill a custom order. Just email me with specifics.

 What is your return/refund policy?

Due to the handmade nature of Violet & Hawthorn items, we do not offer returns or refunds. But if you have any questions, please chat with us. We can help. Email us at hello@violetandhawthorn.com