FAQ's

How do I care for my products?

We recommend washing all items in cold water with like colors on a gentle cycle. Tumble dry on low or hang dry to keep fabric at its best. If needed you can iron on a low setting.

Where is Violet & Hawthorn located?

        All items are handmade by me in Bend Oregon.

 How long until my order ships?

2-3 weeks. Please keep in mind that all items are made to order. I will work as quickly and efficiently as I can while still maintaining a high level of quality.

                *Please allow for delays during holiday seasons*

                *All items are shipped first class shipping through USPS*

 Do you take custom orders?

       I may be able to fulfill a custom order. Just email me with specifics.

 What is your return/refund policy?

Due to the handmade nature of Violet & Hawthorn items, we do not offer returns or refunds. But if you have any questions, please chat with us. We can help. Email us at hello@violetandhawthorn.com