FAQ's

How should I care for my Violet & Hawthorn pieces?

To keep your handmade clothing looking its best:
🧺 Wash in cold water with like colors on a gentle cycle
🌬 Tumble dry on low heat or hang to dry
🧷 If needed, iron on a low setting

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Where are your items made?

All Violet & Hawthorn pieces are lovingly handmade by me in Bend, Oregon. Each item is crafted with care and intention.

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When will my order ship?

Please allow 2–3 weeks for your order to be made and shipped.
Because everything is made to order, I take the time to ensure each piece meets a high standard of quality.
📦 Orders are shipped via USPS First Class Mail
📅 Please allow extra time during holiday seasons

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Do you accept custom orders?

Possibly! I’d love to hear what you have in mind.
📧 Just send me an email with the details: hello@violetandhawthorn.com

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What is your return & exchange policy?

We want you to love your order! If something’s not quite right:
↩️ Returns or exchanges are accepted within 7 days of delivery
📬 The buyer is responsible for return shipping costs and any loss in value if items are not returned in their original condition

If you have any questions or need help with a return, just reach out at hello@violetandhawthorn.com—I'm here to help!